Last Updated: January 14, 2025
By accessing or using Goole Labs's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
Goole Labs provides professional website design and development services, including:
3.1 Consultation: We begin with a consultation to understand your requirements, goals, and preferences.
3.2 Proposal: We provide a detailed proposal including scope, timeline, and pricing.
3.3 Development: Upon agreement, we begin development with an estimated delivery time of 48 hours for standard projects.
3.4 Review: You review the completed website and request any necessary revisions.
3.5 Delivery: Final website is deployed and handed over to you.
4.1 Pricing: All prices are quoted in advance and agreed upon before work begins.
4.2 Payment Schedule: Payment terms will be specified in your project proposal. Typically:
4.3 Refunds: Deposits are non-refundable once work has commenced. If you are unsatisfied with the final product, we will work with you to make necessary revisions.
You agree to:
6.1 Client Content: You retain all rights to content you provide (text, images, logos, etc.).
6.2 Developed Work: Upon full payment, you own the completed website and its custom code. However, we retain rights to:
6.3 AI Chatbot: The AI chatbot code and functionality remain our intellectual property, but you have a perpetual license to use it on your website.
7.1 Included Revisions: Each project includes a specified number of revision rounds (typically 2-3 rounds).
7.2 Additional Changes: Changes beyond the agreed scope or revision rounds may incur additional fees.
7.3 Major Changes: Significant changes to project scope will require a new proposal and agreement.
8.1 Estimated Timeline: We provide estimated delivery times (typically 48 hours for standard projects).
8.2 Delays: Timelines may be affected by delays in receiving content or feedback from you.
8.3 Rush Projects: Expedited delivery may be available for an additional fee.
9.1 Initial Hosting: Initial hosting setup is included in our packages.
9.2 Ongoing Hosting: Continued hosting may be included or available as a separate service.
9.3 Maintenance: Ongoing maintenance and updates are available as separate services.
9.4 Domain Names: Domain registration and management are your responsibility unless otherwise agreed.
10.1 Quality: We warrant that our work will be performed professionally and meet industry standards.
10.2 Browser Compatibility: Websites are tested on major modern browsers but may not function identically on all browsers.
10.3 Third-Party Services: We are not responsible for issues with third-party services (hosting providers, email services, etc.).
10.4 AI Chatbot: The AI chatbot provides automated responses based on predefined logic. We do not guarantee 100% accuracy of responses.
Goole Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
We will keep confidential any proprietary information you share with us during the project. We will not disclose your business information to third parties without your consent.
13.1 By Client: You may terminate the project at any time. Payments made are non-refundable, but you will receive all work completed to date.
13.2 By Goole Labs: We reserve the right to terminate services if you breach these terms or fail to make agreed payments.
14.1 Initial Support: We provide support during the project and for a specified period after delivery (typically 30 days).
14.2 Ongoing Support: Extended support and maintenance packages are available separately.
14.3 Response Time: We aim to respond to support requests within 24-48 hours during business days.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified terms.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Any disputes arising from these terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration.
These Terms, together with any project proposal or agreement, constitute the entire agreement between you and Goole Labs regarding our services.
For questions about these Terms of Service, please contact us:
By using our services or submitting a project inquiry, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.